Cancellation policy

We're honored to walk alongside you each month — and we also want you to feel free to step away whenever it's right for you, no guilt, no hassle.

How billing works:

• Your first payment is charged when you subscribe.
• Future payments renew monthly based on your original subscription date.
• Each payment covers your next Praise Mail shipment, which is mailed during the first week of the following month.
• Cancel before your next scheduled payment to avoid the next renewal charge.

How to cancel:

• You may cancel your subscription at any time by visiting Subscription Management under the Profile icon in the header and canceling directly — no need to contact us.
• If you run into any trouble using Subscription Management, our team is happy to help through our Contact page.
• Cancellations can be submitted at any point in your billing cycle. Your cancellation will take effect starting with the next billing cycle — meaning any month you've already been billed for will still be processed and shipped as normal, and no further charges will occur after that.
• We do not offer partial refunds for the current billing period once it has been charged.

Pausing instead of canceling: If you're not ready to say goodbye but need a break, visit Subscription Management to pause your subscription until you're ready again.

We believe praise is a practice, not a pressure — so canceling Praise Mail is always your call, and we'll never make it difficult.